Otrs.org has a three-month global Alexa traffic rank of 49,774, and search engines refer about 30% of visits to the site. Compared with all internet users, the site's audience tends to be users who browse from work; it also appeals more to both uneducated and highly educated, childless men between the ages of 25 and 45 who have incomes between $30,000 and $60,000. The site is located in Germany. Otrs.org is in the “Browser Based” category of internet sites.